Crisis hostage management/criminal justice Essay

It is saddening when every day we read about reports of hostage taking happening all over the world. Reports from police intelligence departments across the world indicate that, hostage taking cases ranges from kidnapping of infants to taking hostage of crew of big water vessels, as is rampant along the coast of Somalia in Africa. US is not an exeption, infact many cases of hostage taking have been reported especially in the southern region states. An example of hostage taking case happened at Hillary Rodham Clintons campaign offices in Rochester, New Hampshire. A nicely dressed grey haired man known as Leeland Eisenberg walked into the offices on a Friday demanding to talk to Hillary Clinton about helping him get mental health care and ended up taking at least five people hostage including an infant. The ordeal went on until night when the last hostage walked to freedom and the hostage taker peacefully surrendered to the police. Although Eisenberg had a packet of road flares taped on his body, when he was persuaded by the states police negotiator he gave up and surrendered to SWAT police team. According to Hillary Clinton as she addressed a press conference later in Portsmouth that night, Eisenberg was in need of help and was seeking attention in absolutely the wrong way. Eisenberg was held on state charges of kidnapping and reckless conduct, federal charges were being considered. (http://www. msnbc. msn. com/id/22043358). Another hostage taking incidence occurred in Louisville whereby a mother (Gail Lynn Coontz) killed her two children aged 14 and 10 years in their beds and later went to a college she attended with a gun before handing over the weapon to the college’s health counselor. The threat at Louisville University College ended with no injuries about half an hour after it began, but school officials asked police to check on the children, which were found dead with gunshot wounds. Mrs. Coontz was taken to a psychiatric clinic and later taken to Louisville jail. According to university police, Maj. Kenny Brown, she was charged with terrorist threatening for pointing a gun at a police officer. (http://www. msnbc. msn. com/id/23827059). The two counts of hostage taking were very different from one another because the first case was carried out in a mild manner i. e. no violence was reported, the road flares posed some considerable danger, had the suspect decided to use them. The hostage taker was just trying to seek attention according to Hilary Clinton because he unconditionally released the hostages after persuasion by a police negotiator. The second case was a serious one, with the suspect having shot dead her two children earlier on. It’s true that both hostage taking incidences were perpetuated by people who were undergoing psychological problems. For instance Eisenberg had a court case filled by his wife for drug abuse, assault, and verbal threats, while Mrs. Coontz was a window and therefore was stressed by family burden. In both incidences of hostage taking, the hostage takers were persuaded into giving up peacefully, i. e. they never put up any violent resistence. in view of the US governments policy on hostage taking threats, based on past experience, making concessions that benefit hostage takers in exchange of release of hostages increased the danger that others will be taken hostage. At the same time the US government always makes every effort to contact the captors or even their representatives so as to secure the release of hostages. under current US law, 18 USC 1203(act for prevention and punishment of the crime of hostage taking, enacted oct 1984),seizure of a US citizen as a hostage anywhere in the world is a crime and therefore subject to investigation by the Federal Bureau of Investigation and to prosecution by US authorities (http://www. state. gov/r/pa/prs/ps/2002/8190. htm. ) In the first incidence Eisenberg was sweet talked to by a state police negotiator into giving up and surrendering peacefully to the police. And in the second case Mrs. Coontz although pointed a gun to police a officer she voluntarily gave out the gun to the college health counselor. This shows clearly that the negotiators played their part professionally and with a lot of patient. From both counts it’s evident that very minimal force was applied by the police to free the hostages. In the first incidence for instance, although police camped outside the building they never attempted to use excess force lest they provoke the hostage taker into doing a nasty action. Similarly, in the second incidence police played safe until Mrs. Coontz surrendered the gun to the college health counselor voluntarily. Therefore the outcomes of both cases of hostage taking were a success on the part of police since no one taken hostage was injured and the suspects were apprehended. The articles from which I extracted these two hostage taking counts were fairly written, providing detailed information about the hostage takers, and the hostage taking incidence. But the part on negotiation between the suspects and the negotiators was not well expounded in both counts. Readers would want to know the agreements leading to the softening of hostage takers and hence giving up. The writers also gave very little coverage on police action about the incidences. The motive of the killings of the two children by their mother should have been provided . References: A man takes more than five people hostage at Sen. Hilary Clinton’s campaign office in Rochester N, H, available at; 1) http://www. msnbc. msn. com/id/22043358 accessed on April 15, 2008 a mom takes terrorizes a college with a gun after killing her own two children, available at; 2)http://www. msnbc. msn. com/id/23827059accessed on April 15, 2008 US policy on hostage taking threats, available at; 3) http://www. state. gov/r/pa/prs/ps/2002/8190. htm accessed on April 15, 2008

The It Girl Analytical

In the book The It Girl, by Cecily Von Ziegesar, Jennie Humphries is a girl who wants to be popular and will do anything to get that status. In the book Jennie gets sent to a new boarding school and wants to become a new person; more sophisticated and classy. Once she arrives she learns that she rooms with the most popular girls in the school and rumors start to spread about Jennie being promiscuous. She runs into some drama and ends up being accepted into the cool group of people. Jennie seeks to gain power over others to improve her reputation and to be in charge. Jennie tries to gain power over many of the girl characters to seem cool. When roommate Calli gets caught for having a boy in her room past curfew she blames it on Jennie. Jennie has to go talk to committee and testify that she was the one with the boy. Calli bribes Jennie to take the fall and Jennie holds it over her head to get her to do whatever she wants. This portrays Jennie’s want for power over the girls because it shows that she will turn against her friends if means more power for her. Another example of Jennie’s hunger for power over the girls is when Jennie forces Brett to admit her affair with Eric Dalton, the schools Disciplinary student advisor. Jennie knows that if she gets Brett to trust her and tell her secrets then she can have power over Brett and black mail. Overall Jennie tries to gain power over all of the girls to show that she is the â€Å"it† girl. Jennie seeks power over select male characters to show that she is popular and can get whatever boy she wants. In the beginning Jennie charms Brandon Buchanan with her new girl act and plays like she is clueless to how things work around the school. This convinces Brandon to like her and Jennie gains power by turning him down and saying that they are just friends. This allows Jennie to have the control of making Brandon do whatever she wants him to in order to make her like him. Another example is with Heath Ferro. Everyone goes to a party and Jennie allows Heath to take her to the famous church spot where he makes out with girls. Heath and Jennie end up kissing and when drunken Heath tries to take it to the next level she stops him and leads him back to his dorm room. This lets everyone know that Jennie has the power to say no to Heath and that she can have him whenever she wants him. Jennie also has a secret thing with Easy Walsh, Calli’s boyfriend. Jennie knows that she can’t be in a relationship with him because Calli would be mad and everyone would think she is a boyfriend stealer but she has strong feelings for him and he feels the same way. Later on Easy breaks up with Calli which shows that Jennie has a power over his feelings and can now get him do whatever she wants. Jennie has a great amount of power over the boys because she plays with their emotions and gets them to do whatever she wants. In The It girl Jennie struggles to gain power over everyone for selfish reasons. Everyone wants to be popular and have everyone love them but some people will go to the extreme to achieve this kind of power. We can learn from Jennie’s ways that there are other ways to have power and better thing s to do with power than to manipulate people and their emotions. By gaining all of this power Jennie earns a reputation but not the one she was looking for. It just shows that she is selfish and will do anything to get what she wants and to be on top. Like some say, he is most powerful who has power over himself.

Biography and History Essay

The fourth chapter of Quibuyen’s â€Å"A Nation Aborted† explores the meaning of Rizal’s intellectual work by scrutinizing the fusion of Rizal’s biography and history. Quibuyen begins his chapter by refuting what Austin Coates and Maria Guerrero have said- that Rizal inspired the Filipinos to make the first revolution in Asia single-handedly with ideas all his own. Quibyen presents in this chapter two crucial things to consider in interpreting Rizal’s work: (1) Rizal’s ideas that embodied like a form of debate and also the Blumentrit (2) Rizal’s vision and nationalist projects and how it affected Filipinos’ thoughts and feelings. Quibuyen mentions lots of personas such as Father Jose Burgos, Grciano Lopez Jaena, Jose Rizal Andres Bonifacio ,Apolinario Mabini, Antonio Luna , Marcelo H. del Pilar, Gregorio del Pilar, Emilio Jacinto, among others who were destroyed by the system they wished to radically transform. He further said t hat they were consumed by the intensity of the struggles. Quibuyen only contention is to prove that Rizal was not the only one who contributed for what we do endure in the present. Quibuyen enumerates three moments that make up the national consciousness of the Filipinos: (1) Burgos as the principal figure and the spectator 11-year-old Rizal. (2) the time when Bonifacio saw and heard Rizal as the speaker in the inauguration of the La Liga and also when Bonifacio founded the Katipunan (3) Rizal’s martyrdom and the beginning of the Revolution. These essential events happened in 1872, 1892, 1896 respectively. Quibyen points out that the making of the nation started with the time of Father Burgos until the time of Rizal’s execution. According to Felipe Buencamino Sr., liberal Peninsulars introduced to the Philippines the ideas of French Revolution which enlightened the Filipinos. It was in 1834 when the Philippines facilitated the opening to the national trade. Moreover, he emphasized that the first Liberal Party in the country was not a party in the sense of being formally constituted like the Liga or the Katipunan rather it involved a loose alliance of: Comite de Reformadores and Juventud Escolar Liberal. The former consisted of priests, professors and the businessmen while the latter consisted students. Hence, Buencamino stated that the first â€Å"liberal† as he observes, was fighting for Filipinos equality with the Spaniards. Filipinos as per Buencamino presupposed the basic principles of Enlightenment: freedom, human rights, and man’s dignity. Quibuyen therefore pointed out that these principles are not opposed to the moral teachings of Catholicism. That is why Burgos, also known as â€Å" Catholic Liberal† became the movement’s de facto leader and spokesman. Furthermore, Quibuyen mentioned the two moral perspectives which underpinned the movement: Enlightenment and Catholicism. Furthermore, Quibuyen stated in this chapter that the liberal movement aimed for equality among Filipinos not only in terms of secularization or Church but also equality in terms of military and the government. The Filipino liberals founded the first Filipino periodical El Eco Filipino in Madrid to rebut the friars racist periodical La Verdad. The latter discriminated the Filipinos and promoted that the Filipino was inferior to the Peninsular and incapable of assuming positions held by the Peninsular. Quibuyen further said that Rizal stood out as the Tagalog Christ in the Pasyon notwithstanding the facts that lots of Ilustrados were executed at the Bagumbayan shortly after the Katipunan’s exposure in 1896. That is why Bonifacio transalted Rizal’s Mi Ulitimo Adios to disseminate to the Filipinos. Quibuyen emblematized Rizal and Bonifacio not only as the symbol for Enlightenment but also and more important, of the Judeo-Christian tradition. Quibuyen mentions in the chapter Rizal’s influences, juvenile writings and college readings that would determine Rizal’s historical works and constitute his major contributions to the nationalist movement. Among these events are: his prize-winning poem A La Juventud Filipina, his writing of Junto al Pasig etc. Moreover, when Rizal went to Europe and began his historical project, he had glimpsed of the Philippine history’s frame: pre-colonial, colonial and postcolonial. Rizal got intrigued Jagor’s essay hence became interested not only in his country’s past but also his country’s future. Meanwhile, Quibuyen also cited in the chapter that Burgos, Rizal and Bonifacio constitute the three links in the nationalist movement from the 1870’s to the 1890’s. Meanwhile Rizal’s edition of Antonio Morga’s Sucesos de las Islas Filipinas along with his Filipinas dentro de cien anos and Sobre la Indolencia de los Filipinos became the basis of national view of history which Bonifacio in turn would disseminate through the revolutionary Katipunan. The El Filibuserismo and Noli Me Tangere as stated by Quibuyen are necessary to determine who among its characters share with Rizal’s ideas. Sinibaldo de Mas, a civil servant in Madrid has made a colonial discourse on how to rule efficiently-â€Å" Informe  sobre el estado de las Islas Filipinas en 1842†. This became the cornerstone colonial practice in the Phillipines. Mas started with the premise that the question on how to rule depends on the government’s purpose. If the purpose of the government is to keep the islands as a colony, the regime must the three policy imperatives: (1)† the coloured population must voluntarily respect and obey the whites† (2) the growth of the creole class and the formation of liberals in the colony must be prevented; (3) the administration must undergo a thorough reform. Mas further pointed out that the creoles constitute a dangerous threat. However, Mas realized that it was best for Spain to prepare the Philippines for independence after when Mas had a tour of the country and had examination of the working of the colonial government. He concluded that the country was in fact useless to Spain and that it did not augment the Crown’s treasury. Meanwhile, the chapter progresses as Alatas stated that colonial discourse was a defensive reaction by the ruling class against popular movement for change. Lastly, I liked how Quibuyen ended up the chapter by corroborating that the radical ilustrados as mentioned by Quibuyen were â€Å"amateur intellectuals† because they never got paid for what they wrote and even had to suffer for it. For instance, Rizal who had to shoulder the cost of his research and publishing his books and instead of a book award , he ended up being exiled and executed.

The impact of student misbehavior in reaching processes Essay

The impact of student misbehavior in reaching processes - Essay Example 3. Focus/scope Different student subgroups 4. Location & duration The study was carried out in UK between 1994-1998 5. Research design & method(s) Qualitative analysis: calculating differential attainment. 6. Key concepts and ideas Achievement gap exists across various student groups with diverse capabilities such as social status and mobility. 7. Key findings, recommendations & implications for your enquiry Students from middle class families have lower educational attainment as compared to the working class categories. More research needs to be done on the topic to prove the efficiency of social class and mobility. This research enables me to understand that educational achievement is normally influenced by sociological and physical issues. 8. Your critical evaluation of this paper: Although the paper offers scientific facts, it fails to go past the Middle Class and the working class population segments in regard to education. 9. Critical comparison (Paper 1 is better than paper 2 because it was done in many faces over a decade. However, the long period of time could have impacted the scope. Your student number: 2 Admiraal, W., & Wubbels, T. 2005. Multiple Voices, Multiple Realities, What Truth? Student Teachers' Learning to Reflect in Different Paradigms. Teachers and Teaching: Theory and Practice, 11(3), pp315-329. 1. What is the study about? The study focuses on the challenges that student teachers experience during practice. 2. Purpose What are the main aims? The purpose of the paper is to provide a rare comparison of two reflective practices of teachers. 3. Focus/scope The scope of the paper is to offer readers a rich and balanced literature on the experiences of student teachers from different researchers. 4. Location & duration Utrecht University, UK (1990-2000) 5. Research design & method(s) Qualitative methodology and reflective reports 6. Key concepts and ideas The researcher based ontological, epistemological and methodological concepts upon ration al beliefs. 7. Key findings, recommendations & implications for your enquiry Student teachers saw numerous challenges related to practice but which were almost similar in the two studies analyzed in the paper. These include poor interaction with learners. 8. Your critical evaluation of this paper Although, the research provides a balanced approach to pertinent issues facing student teachers, it is based on secondary data which may be prone to some inaccuracies. 9. Critical comparison (This paper is better than the rest because, it offers real-time experiences of the student teachers in practice, however its focus on secondary data makes the findings less credible. Your student number: 3 Cooper, H., Robinson, J.C., & Patall, E.A. 2006. Does Homework Improve Academic Achievement? A Synthesis of Research, 1987-2003. Review of Educational Research, 76(1), pp1-62. 1. What is the study about? The study explores the academic importance of homework. 2. Purpose What are the main aims? This p aper explores the impacts of homework on students. 3. Focus/scope The paper focuses on the significance of homework to education in the USA 4. Location & duration United States since 1987 5. Research design & method(s) Quantitative analysis: sampling of various research designs 6. Key concepts and ideas Homework is a form of remedial work 7. Key findings, recommendations & implications for your enquiry Homework achieve relatively moderate learning achievements. The findings can form the basis for empirical research. This research enables me to

Housekeeping Essay Example | Topics and Well Written Essays - 3500 words

Housekeeping - Essay Example Understaffing of housekeeping†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..8 d. Staff Turnover due to †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦8 i. Competitor high pays†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦..8 ii. Low wages †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦8 iii. Hectic work†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦9 iv. No Growth Opportunities for housekeeping†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦9 v. Personal problems of employees†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ .†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.9 e. Loosing trained staff†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.10 f. Managing Budget†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦10 5. Outsourcing in Housekeeping†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...†¦Ã¢â‚¬ ¦...10 a) Cost Cutting†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦....11 b) Outsourcing is flexible†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...†¦11 c) Staff Substitution†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦12 6. ... †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.15 c) Preventing Fires†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦16 d) Cuts and Wounds†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦17 8. Security Issues in Housekeeping†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..17 a) Protection and theft issues†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦17 b) Bomb Threat†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.....18 9. Environmental Policy in Housekeeping Departmentâ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦..18 a. Proper Waste Disposal†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦19 b. Customer Preference†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..19 c. Amenities Dispensers†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦19 10. Conclusions and Recommendations†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦..†¦20 11. Appendices†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..22 a. Appendix A†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.22 b. Appendix B†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.23 12. References†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦..†¦.24 Executive Summary Housekeeping research study was conducted by interviewing the executive house keeper at Hilton London Bridge Hotel. The study was conducted to reveal if the theoretical perspectives of housekeeping are in accordance with the practical ones. The executive housekeeper was interviewed with questions prepared in advance, through research. The interview revealed information related to the challenges faced b y executive housekeepers such as; budgeting,

Refer to statement Essay Example | Topics and Well Written Essays - 5000 words

Refer to statement - Essay Example the concept of Holocaust denial, and takes a look at the main themes of this perspective by paying careful attention to the arguments put forward by some of its proponents. Then in the second half of the paper, the author presents points that argue otherwise. Holocaust denial is, at its base, the view that the Holocaust never happened. This perspective takes various forms, but it essentially argues that the events that transpired in Germany from 1933 to 1945 under Nazi rule did not happen as it is often depicted. Typical of this view is the downplaying of the atrocities acted upon the European Jews, as well as the toning down of the role played by the upper echelons of the Nazi government on the death of European Jewry. In his book, The Holocaust, Peter Neville brings out the following points regarding the emergence of intellectuals and analysts specializing on Holocaust denial: Among such analysts, the outright denial of the Holocaust has been accompanied either by attempts to play down the horror of the Holocaust by saying, for example, that the number of Jews that were killed has been exaggerated, or by a so-called ‘relativist’ approach, whereby the Holocaust is regarded as being no worse than such Allied ‘atrocities’ as the bombing of the German city of Dresden in 1945 (1999, p.69). It is interesting to note that among the points that he raised, Neville mentions the denier’s approach that seeks to reduce the enormity of the Holocaust by placing it side-by-side with other war atrocities, thus having the effect of making it appear relatively small, or at least comparable with other war crimes. At the outset, it can be seen that this argument is weak, once it is borne in mind that the Nazi atrocities directed at the Jews were not simple crimes springing from the war, but racially motivated acts that can be understood independent of the war campaign. This point will be discussed further as the paper progresses. Nevertheless, the point being

Term structure of interest rates Research Paper

Term structure of interest rates - Research Paper Example The tendency to slope upwards occurs when short-term rates of interest are low, and the tendency to slope downwards occurs when short-term rates of interest are high. Thirdly, in most cases, the yield curve slopes upwards (Fisher, 6). The paper shall also present a model that can be used for the pricing of bonds. The model is known as Vasicek’s Model. According to economic theory, one primary factor used to explain the differences in interest rates on various securities might be variations in their terms. That is in terms of lengths of time before maturity. The term structure of interest rates refers to the association between the terms of securities and their market rates of interest (Russell, 36). Economists usually use a diagram known as a yield curve to designate the term structure of interest rates on particular types of securities at a certain point in time. Consequently, the theory of the yield curve is used to describe the term structure of interest rates (Russell, 36). The determinants of the relationship between returns on securities and their terms of maturity have remained an issue of interest, for economists for a long time. By providing a conclusive schedule of interest rates over a period, the term structure captures the market’s speculations of future events. A description of the term structure offers a means of extracting this information and predicting how variations in the underlying variables affect the yield curve (Cox, Ingersoll, and Ross, 385). In an attempt to understand the term structure of interest rates, this paper shall explore three common theories that have long been used to explain the term structure. These theories include the Expectations Hypothesis, the Segmented Markets Theory, and the Preferred Habitat or Liquidity Premium Theory. The expectations hypothesis has several variations. However, they all place a predominant focus on holding-period returns or the expected values of future spot

Israel, Iraq and the USA in Middle East Politics Analysis Essay

Israel, Iraq and the USA in Middle East Politics Analysis - Essay Example Religious issues have also been a constant cause of conflict in these regions†.1 These problems of the region do not originate solely from the Middle East countries alone, as external interventions have contributed largely in the past and prevailing affairs in the region. These intervening outsiders do interject because of vested interest in the oil sources. Interventions of countries like the United States of America and Russia among others have led to the unending squabble and unrest in the region. In most cases, the intruders could easily set the Arabs up in arms as regions like in Israel had internal religious disparities between Christians and Arabs/Muslim. Focusing on middle East and the US relation, this paper will not only seek to unravel the relationship between these three countries, but will also deliberate on their contribution to the politics of the middle east. The Middle East has for a long time now suffered from Socio-economic and political problems. The problems in this region blossoms from the citizens of the region, as well as other countries. The interventions have both exacerbated uprisings, and led to loss of millions of lives in wars and unrest. Other than the resources that entice external countries, terrorist groups that thrive in the Middle East have attracted global attention as countries join hands in fighting terrorism. The mere mention of the word terrorist instills fear to any country or individual, as many countries have experienced terrorist attacks in the past. The relationship between Iraq, Israel and USA emanate from either of those connecting factors. Iraq Iraq has been for a long time pivotal in shaping of the Middle East politics. Other than the recently known invasion by the United States of America, Iraq has experienced decades of political and social economic issues. Baker, Shareen and Ismael3 demonstrates clearly and precisely the events of the American invasion in detail. They analytically reveal the causes of the invasion, the economic, social and political factors that are wrapped around the history of Iraq. The most empirical purpose or invasion of Iraq by the US militia emanated from the belief that Iraq was a terrorist country, a factor that led to the invasion in the attempts to wipe out terrorism completely both in Iraq and other targeted nations. All middle east countries that were suspected to condone the development of terrorist groups. This invasion, religious fanaticism and the long time conflicts with the neighbouring countries acted as pivotal determinant factors concerning the country’s political stature and its effects in the region.i Before and after t he cold war, America and the Russian governments sought to control the oil and water sources in the Middle East. These resources became an issue of conflict in the region leading to numerous political upheavals. Since the times of imperialism, America had convinced Muslims to adopt secular methods of governance and legal systems in order for modernization to take place in the Middle East. Reforms to the former Sharia government and legal systems became a fundamental issue when the secular methods failed (Cleveland and Marti). These reforms led to lengthy political squabbles for many years to the present time. Israeli also played a major role in the politics of Iraq as its neighbor and the fact that Israel collaborated with the Americans in the Anti-Arab movements. This relationship connects the three countries in a

A WalMart Monopoly Case Study Example | Topics and Well Written Essays - 2000 words

A WalMart Monopoly - Case Study Example Growth accelerated by takeovers and buyouts of other retail chains also fuel the power of the corporation to grow bigger. The study analyses three articles on Wal-Mart to assess their role in various economic scenarios. The author contends that a rural community where Wal-Mart has entered has had adverse effects. Wal-Mart is another stage in a long process where the retailers business has shifted from the local stores. Sears catalog was one, increased prevalence of the automobile giving access to local towns was another. The shopping malls changed the way America shopped. In the 1960s discount supermarkets made their entry, including among them Wal-Mart. Wal-Mart's strategy was to open a large store in a small town, within easy distance of its distribution centers. It took them 30 years to go national. The author has studied Wal-Mart and its impact extensively to devise strategies for his clients, Iowa retailers. The study has spanned 34 towns in Iowa, all of which has had a Wal-Mart store for at least 10 years. General merchandise stores in towns with no Wal-Mart suffered immediately when Wal-Mart opened. It is generally believed that people in towns with no Wal-Mart traveled out to towns that did . The effect has also been seen on eating and drinking places, which had been more frequented in Wal-Mart towns. Home furnishing sales in non Wal-Mart towns declined. The study has also unearthed that stores carrying similar lines as merchandise stocked in Wal-Mart, probably loses sales. Apparel sales in other stores fell by around 28% in the year in which Wal-Mart opened in a town. Retailers in Smaller towns with less than 5000 population lost most when a Wal-Mart opened. Vermont state officials had tried to keep Wal-Mart away to protect its small traders, but found that the entire sales shifted to New Hampshire and New York where Wal-Mart opened. The author concludes that loss of retail trade for small stores has accelerated in the past two decades. The author then proceeds to suggest a few ways in which retailers can coexist with Wal-Mart. They include stocking merchandise lines, which Wal-Mart does not handle, handle complementary merchandise, go for upscale merchandise etc. A b etter customer profiling, extended working hours, no hassle return policy etc, special order capability which large discount supermarkets don't possess etc are essential. Summary of Article # 2 Author: Hallsworth, Alan and Evers, David Topic: The steady advance of Wal Mart across Europe and changing government attitudes towards planning and competition. Source: Environment and Planning C: Government and Policy 2002, Volume 20, pages 297-309 Date 2002 The authors focus on retail internationalization and the ability of EU states and their regulatory mechanism to handle the same. Since 1994, the Wal-Mart format has been creating a systemic change in the retail environments of a number of countries. Planning regulations in many countries are at odds with other policy developers who look forward to encourage competition in order to develop national competitiveness. Netherlands had a tight policy against big box development, but consequent policy decisions could make the market a

Building the Boeing 787 Case Study Essay Example | Topics and Well Written Essays - 4500 words

Building the Boeing 787 Case Study - Essay Example The initial developmental time for launch of Boeing was six years and overall development cost was estimated to be 10 billion dollars. With the introduction of the unconventional supply chain, the estimated development time reduced to 6 years and cost went down to 6 billion dollars. The manufacturing and supply cost was reduced and financial risk was spread among suppliers. The major advantage of outsourcing was gained in terms of expertise in areas of operations. Different parts of the aircraft were outsourced to those businesses which were expert in that area. This ensured production of best quality parts and maintenance of world standards. For example, most of the engines manufacturing were outsourced to General Electric and Rolls Royce, who have mastered the art of advanced engineering in the present competitive world. For Boeing 787, the company outsourced around 70 percent of its business which ensured a lot of cost savings. This cost was put into other areas such as marketing, brand building and launch campaigns for the aircraft. Most of the supplier’s relationship was based on contacts and Boeing had special contracts with tier-1 suppliers. A strict supplier relationship helped in maintaining the time frame for production and shipping of the parts, which helped in timely installation and development. Thus by outsourcing more, Boeing was able to reduce the development cost to a significant level (Wanke, 2004). This was done by leveraging the capabilities of the suppliers. In order to maintain coordination and collaboration between its suppliers, Boeing also established a web-based technology which helped in increasing supply chain visibility and improving overall integration and control of the supply chain business. Reduction in financial risks Most of the outsourced suppliers were in contracts with the company. The company also established risk sharing contracts with each of its suppliers. Under this contact, the final payment will be given only after the successful launch of

Impact of E-commerce on Business Systems Dissertation

Impact of E-commerce on Business Systems - Dissertation Example Various attempts have been made to make specific distinctions of the e-business models that exist across the globe but this has resulted in new theories and propositions. But simply understood an e-business model implies to an approach taken by a company to become a profitable venture on the electronic media commonly referred to as the electronic commerce. It spells out how a firm generates revenue by specifying the position of the firm in the value chain. E-business has impacted all aspects of business processing with the use of appropriate technology and trends. Business trends such as total quality management, business process re-engineering and global outsourcing have led to increased automation of work processes, integrated systems for the purpose of greater customer service efficiency. Increased connectivity and customer service approach has re-defined the way businesses are operating today. The research study provides a deeper assessment of how e-commerce has impacted business systems. The findings of the research suggest that e-commerce business models have contributed to creating operational efficiencies and increased focus on exploiting the power of information to drive competitive advantage for firms. Introduction This section provides an introduction to the research study and a background overview of the research topic. ... ch context Business models and systems have undergone rapid transformations over the past few decades with organizations adapting to innovative applications and evolving market trends. Managers have focused their strategies on creating an enabling environment for business processes by adopting new business models that provide the organization with the flexibility and efficiency to venture into new markets and increase revenues. Businesses are set of activities or processes that help in the creation of goods or services for generating revenues. The objective of business is to generate revenues and profits for the owner. Since ancient times, businessmen have adopted new and enterprising means of making money by producing something of value for which people in general are ready to pay money. The business strategies over the decades have evolved to encompass more complex and innovative systems that help in creating business efficiencies and boosting profits. Managers constantly seek diff erential approaches and re-engineer existing processes to support increased productivity and extended market outreach. The advances in infrastructure, communication, and technology tools have played an important role in supporting business objectives and shaping business systems toward increased profits and market shares. Business systems refer to the processes and operational framework that help in conducting the business. The business processes reflect the extent to which the enterprise has been successful in meeting its business goals and objectives. The key processes in any business involve production, accounting, marketing and human resource management. Managerial functions focus on achieving excellence and streamlining work processes to support high level employee performance and

Reconstruction in the South Essay Example for Free

Reconstruction in the South Essay Reconstruction is the Federal Governments plan(s) to abolish slavery, change the way of life in the South, and to bring the nation back together after the devastating effects of the Civil War. Many Government plans were brought up but never fell through. Likewise, Presidents over the years, after the Civil War, had also brought their own Reconstruction plans to the nation. Several good things came from each plan but not one individual plan had drastically changed America on its own. Although Lincoln and his 10% plan would have reshaped the nation and connected the broken line between the North and South, however, it had never taken action because of Lincoln’s assassination on April 14, 1865. However, Reconstruction created many new social changes to the nation. Civil Rights had been shaped over many years; the thirteenth, fourteenth, and fifteenth amendments were passed giving African Americans the right to vote, and the Freedmen’s Bureau was established. Reconstruction was a long and rough time for the government and the people. Our Nation had never before needed to recover from such a tremendous loss from something like the Civil War. Reconstruction had failed in several ways. Slavery had still been practiced in the south under different titles of work, ways of life in the south had remained the same, and Redeemers made sure blacks were not represented in government. Before this particular Reconstruction plan was brought up it had been thought a bout for awhile by a group of Radical Republicans who created the Radical Republicans’ Plan. These Radicals wanted to spark the necessity to take action on the problems occurring in the South. The plan had consisted of three major ideas; â€Å"these ideas were based off of revenge, concern for the freedmen, and political concerns† (Travel and History par. 1). One of the ways that these Radicals wanted revenge was by â€Å"punishing the South for causing the war† (Travel and History par. 1). They also felt that â€Å"Southern states had to apply for readmission back into the Union and were required to submit state constitutions that ratified the thirteenth, fourteenth, and fifteenth amendments (Ohio History Central par. 11). Also when Ulysses S. Grant took office he â€Å"kept soldiers in the former Confederacy for the duty of protecting African Americans from the Ku Klux Klan and similar groups (Ohio History Central par. 11). These Radicals felt that â€Å"the federal government had a role to play in the transition of freedmen from slavery to freedom† (Travel and History par. 1). They believed that the government needed to aid former slaves into getting good work and treated fairly. Also, many members â€Å"wanted to keep the Republicans Party in power in both the North and the South† (Travel and History par. 1). This way only Republican ideas would be brought up and many Republican based laws would be passed. This is the general idea for the Radical Republicans’ plan and would not be brought up again until Ulysses S. Grant is elected into the Presidency. The former Civil War, Union General, Ulysses S. Grant was elected into office in 1868. President Grant did not take much care in his Presidency campaign because he did not care if he had won or lost. Thus, Grant did not have his own plan for the problems of Reconstruction. However, Grant was a Republican and â€Å"favored the Radical Republicans’ Plan,† (Ohio History Central par. 11) so most of what he tried to accomplish was based on these views. When Grant won his election many republicans realized that he had won by a small margin of votes. Looking deeper they noticed that â€Å"roughly 450,000 African Americans had voted Republican and the majority of whites in the South voted Democrat† (Davidson J. p. 348). Republicans in office realized that an amendment must be created to protect black voting rights so the African American population would co ntinue to vote Republican. The Fifteenth Amendment was created in 1869 and was ratified in 1870; â€Å"this forbade any state to deny any man the right to vote based on race, color, or previous condition of servitude† (Davidson J. p. 348). However, many states found loopholes to this amendment by issuing literacy tests, poll taxes, and property requirements for voting. Mainly this counted out most of the African American voting population. Although he his mostly known for his scandals, Grant had many other significant highlights during his time as President that greatly contributed to Reconstruction in the South. During his time in office, â€Å"Grant signed a series of Reconstruction related ‘Enforcement Acts’† (Simpson B. par. 6). The main effect these laws had was they â€Å"completely denied states to deny any man the right to vote† (Simpson B. par. 6). He had also signed the Ku Klux Klan act which banned the â€Å"illegal intimidation† of blacks where states were unwilling or unable to provide protection, and for private parties to conspire to violate civil rights. Violation of this law was a federal crime. Before Grant had left office, â€Å"In 1875 he signed last major piece of Civil Rights legislation until 1964† (Simpson B. par. 6). In 1877, Grant had completed his final term as President. Several years later Grant had been slipping deeper and deeper into debt from family troubles. He started to write his memoirs and later had attracted cancer. After he had finished his memoirs he had died in 1897, from the cancer he had acquired. Luckily his writings had sold more than enough copies to provide and settle his family’s debt. Reconstruction had ended in 1877, and many of Grant’s accomplishments had changed society in the South and for the future. Bibliography Davidson, James W., and Brian DeLay. U.S. A Narrative History. 1st ed. Vol. 2. New York: The McGraw-Hill Companies, Inc., 2009. Print . Foner, Eric. Reconstruction Americas unfinished revolution, 1863-1877. New York: Harper Row, 1988. Print . Radical Republican Reconstruction Plan. Travel and History. Web. 11 Sept. 2009. . Reconstruction Ohio History Central A product of the Ohio Historical Society. Ohio History Central An Online Encyclopedia of Ohio History Ohio Historical Society. Web. 1 Sept. 2009. . Simpson, Brooks D. Let Us Have Peace: The Presidency of Ulysses S. Grant. Teaching American History in Maryland Documents for the Classroom Maryland State Archives. Web. 14 Sept. 2009. .

Equality and Difference amongst indigenous Australians

Equality and Difference amongst indigenous Australians Indigenous Australians have poorer education rates compared to their non-Indigenous counterparts. The ABS reveals that 39% of Indigenous Australian students stayed on to year 12 at high school, compared with 75% for the non-Indigenous population. Less than half of indigenous adults (22%) had a vocational or higher education qualification, compared with 48% for the non-Indigenous Australian population. Although the situation is improving slightly, (with significant gains between 1994 and 2002) these results illustrate inequality between Indigenous and non-Indigenous Australians. Unemployment rates are also a problem in Australia, more so for Indigenous Australians. As of 2002, the average household income for Indigenous Australian adults was 60% that of the non-Indigenous average. The 2006 census showed a large gap regarding unemployment rates between Indigenous and non-Indigenous Australians, with Indigenous people being 3 times more likely to be unemployed compared to their non-Indigenous counterparts. Data from the 2002 NATSISS also indicated that Indigenous Australians were twice as likely as their non-Indigenous peers to be a victim of violent aggression, with 24% of Indigenous Australians reported being a victim of violence in 2001. In 2004, Indigenous Australians were 11 times more likely to be in prison with 1/5 ( 21%) prisoners in Australia being Indigenous-Australian. A study by the ABS in 2009 revealed the estimated life expectancy at 67.2 years for Indigenous men (11.5 years less than for non-Indigenous) and 72.9 years for Indigenous women (9.7 years less than for non-Indigenous). It shows a difference of about 5 years to the previous figures but at the same time, points to another issue of inequality. Studies in the 1960s reveals, among Indigenous Australians, a high rate of infant mortality of around 100 infant deaths per 1000 live births. In following years, there was a steady decline to around 26 per 1000 by 1981, with much of it due to improvements in post-neonatal mortality. While this can be seen as slightly promoting equality between Indigenous and non-Indigenous Australians, the latest statistics reveal that Indigenous infant mortality rates are consistently around two and a half times the Australian average, an obvious example of inequality in this area. The key to improving indigenous lives is education. Photo: Terry Irwin The major difference between equality and inequality is very simple education. Family circumstances and genetics play their part, but the be all and end all to eradicating inequality is a good education. It is the one essential ingredient above all others that would raise the indigenous communities of northern Australia out of poverty and Third World conditions to an equal place with white Australia equal health, equal wealth and equal status. As indigenous leader Noel Pearson said recently, indigenous education is a shameful failure. There is no colour divide in maths, physics, world history, geography or languages. Nor to the guaranteed opportunities education brings. The only barrier is the ability to deliver it quickly enough, in enough quantity and quality to make the transformation. And it does need to be done quickly we are already 200 years behind time. Pearson calls for two new methods of delivery: a change in the governance of indigenous schools; and a departure from centralised public education delivery in favour of independent publicly funded schools like those known in the United States as charter schools. This is no easy solution. Cultural barriers, poverty, misunderstandings and a chronic lack of infrastructure are real problems, but they are all within our capacity to solve. If for no other reason, our pride as a nation should drive us. We are justly proud of our athletes and sportsmen, our business men and women, our actors, painters and scholars. But while we parade our successes on the world stage, just a few words bring us crashing down: You allow your indigenous people to live in poverty and ignorance. On that matter you are by world standards a huge failure. We are extraordinarily accomplished and generous in bringing many different cultures from around the world to live peacefully and successfully in this country, yet we cannot accommodate our own indigenous culture. The delivery of well-educated, indigenous VCE students to universities and TAFEs can be achieved on two levels. Our top schools, both public and private, receive a fortune in government funding and commonly see about 90 per cent of their students enrol in university. They should take on the task of educating the brightest indigenous children. I once chaired a lunch meeting at which principals made clear their embarrassment that our schools are educating students from cultures all around the globe, but not educating significant numbers of our own indigenous children. Tired of waiting for government policy, many top schools have embarked on their own scholarship schemes in an ad hoc manner. It is estimated that by working with indigenous communities and with government, these schools could deliver 1000 indigenous university entrants each year without causing a ripple in their daily routines. The problems of culture shock and family support for students at such schools can be solved with the help of local communities. The second level involves enticing children in the outback to school and providing them with quality teaching. Interactive technology means that teachers throughout the outback can work with the best virtual teachers in city schools. School attendance might be a condition for joining the local football team, going to swim, or for mum and dad to collect their welfare cheque. If there is transport, a reason to turn up and a pay-off, children will attend. Initiatives in Cape York showing between 70 and 96 per cent attendance rates put paid to arguments by sceptics that high indigenous attendance in far north and outback Australia are unachievable. Fresh thinking is called for in the delivery of education in outback Australia and it may be we will never get that from government bureaucrats. Is it time for private enterprise the bastions of initiative and lateral thinking to bring some of their energy and relentless determination to the table? The initiative presently being considered in Queensland of an independent indigenous academy will have its critics, but it is the sort of bold move that is needed. It should attract private money from the many Australian companies and benefactors who support and sponsor important community causes. And what more important cause in this country could there be? Private not-for-profit schools should collectively take up this challenge as well. With access to private foundations and innovative teaching techniques, and being experienced in providing accommodation and cultural leadership, they are well placed to deliver such focused education institutions. I am damned if I know why Australias determination, sense of fairness and ingenuity have not enabled us to overcome this major national failure even if for no other reason than sheer embarrassment. (b) The article highlights the importance of education in reducing inequality between Indigenous and non-Indigenous Australians. It reveals that education guarantees opportunities thus the improvement of education for Indigenous Australians will promote equality of opportunity and equality of outcomes for Indigenous peoples, by raising indigenous communities of northern Australia out of poverty and Third World conditions and establishing equal health, equal wealth and equal status.The author also hints at Australia pride in its cultural diversity and our success in ensuring different cultures live peacefully and advantageously yet we cant even ensure the same level of equality for Australias Indigenous population. A number of ideas also surface regarding the ways education can be improved for Indigenous Australians to help promote equality in the long term. A change from centralised public education in favour of independent publicly funded schools is suggested, similar to charter sch ools in the US. Other ideas also include incentive for Indigenous students to attend school and the use of technology for communication between teachers in the outback and those in the city, enabling them to work together. Equality and difference for Indigenous Australians has experienced some change overtime. Significant changes include the earlier laws of the mid-late 20th century which focused on the rights of Indigenous Australians. The policy of Assimilation, introduced in 1937 saw Indigenous Australian on a different level to white Australians, with Aboriginal Australians having little or no rights; Aboriginal people of mixed descent are to be assimilated into white society by force and, those not living tribally are to be educated, with all others having to stay on reserves. Segregationist practices were also put in place and continue until the 1960s including separate sections in theatres for Aboriginal Australians, separate wards in hospitals and schools able to refuse enrolment to Aboriginal children. The policy of integration of was introduced in 1965, supposedly to give Aboriginal people more control over their lives and society. This is an example of a change over time, which allowed Indigenous Australians to make more decisions, however it is still a poor improvement in relation to equal rights for non-Indigenous Australians at the time. The Commonwealth 1967 Referendum is another event of significance as it recognised that Indigenous Australians were a part of the nation to be included in the census, a significant step in identifying Aborigines as equal and to the rest of Australian society. The abolishment of the White Australia Policy and the subsequent introduction of the Self-determination (self-management) policy is arguably one of the largest steps in establishing that Indigenous Australians are no different to the rest of Australian society. The change meant that Aboriginal Australians would have the right to preserve their culture and language and to manage the natural resources on Aboriginal land. These rights were already available to non-Indigenous Australians, revealing a delay in equality for Aboriginal Australians, obviously as a result of discrimination. Despite these milestones in policies to improve equality, the issue of poor health among Indigenous Australians is still a major issue. The overall life expectancy and health issues that occur among Indigenous Australians are proven to be more severe than for non-Indigenous Australians with poor education, socio-economic status and employment rates to blame. The infant mortality rate is an example though, that illustrates a decline in the number of infant deaths since the 1960s and proves that future trends may continue to decline, possibly along with other health issues regarding Indigenous Australians. Individuals, groups and governments can help achieve desirable outcomes for all people in the future by contributing and ensuring equality of opportunity, if not for outcomes for every Australian, in particular, disadvantaged groups such as Indigenous Australians. Individuals need to recognise the level of inequality that can be found in society, especially inequality in many aspects of Indigenous Australian life including, large numbers of unemployment rates, many of which are issues that can be solved, although it may take some time to improve dramatically. Groups can play a large role in improving equality in society, particularly for the state of Indigenous Australians and the issues they face. Dick Estens Aboriginal Employment Service is an example where action has been taken by a community to improve equality in employment for Indigenous Australians. Establishments like Estens can also be extended to other services, by the government, such as Indigenous health care; ensuring all Indigenous Australians have access to proper health care. The recent ban of alcohol for areas in the Northern Territory seems a poor way to reduce rates of violence relating to alcohol consumption. The consequences of alcohol for many Indigenous Australians is evidently a problem with high rates of abuse and violence but Perhaps this government initiative should have been altered to the formation of rehabilitation centres instead. This may also have followed with incentives to attract and consequently help Indigenous Australians overcome excessive alcohol consumption or provide them with better knowledge of its consequences rather than intrude on their rights by not allowing the consumption of alcohol. For issues regarding Indigenous Australian education; private, non-for-profit schools like SMH author Robert Dean suggested should possibly be put in place to promote better education for Aboriginal Australian students in society, the results of which would most likely achieve a greater equality for Indigenous Australians to have better opportunities and outcomes in life than in previous years. Hopefully, these opportunities and outcomes will one day, equal that of non-Indigenous Australians. Helen Pham, 11.2SOC

Movement Of Small Intestine Biology Essay

Movement Of Small Intestine Biology Essay In much of the gastrointestinal tract, smooth muscles contract in sequence to produce a peristaltic wave which forces a ball of food called a bolus while in the esophagus and gastrointestinal tract and chyme in the stomach along the gastrointestinal tract. Peristaltic movement is initiated by circular smooth muscles contracting behind the chewed material to prevent it from moving back into the mouth, followed by a contraction of longitudinal smooth muscles which pushes the digested food forward. Catastalsis is a related intestinal muscle process.(Google) Movement of small intestine The small intestine is responsible for removing nutrients from food and bringing water and electrolytes in the body. It also moves food through a specific part of the digestive tract, into the large intestine Once processed and digested by the stomach, the milky chyme is squeezed through the pyloric sphincter into the small intestine. Once past the stomach a typical peristaltic wave will only last for a few seconds, travelling at only a few centimeters per second. Its primary purpose is to mix the chyme in the intestine rather than to move it forward in the intestine. Through this process of mixing and continued digestion and absorption of nutrients, the chyme gradually works its way through the small intestine to the large intestine. During vomiting the propulsion of food up the esophagus and out the mouth comes from contraction of the abdominal muscles; peristalsis does not reverse in the esophagus. Types of contraction.(Guyton pg# 786) There are two main types of contractions that occur in the small intestine as well as other parts of the gastrointestinal tract. These movements are known as mixing contractions or segmentation contractions and propulsive contractions. While these contractions are categorized separately, both perform similar functions. Mixing movements mainly churns food but also propels it. Propulsive movements primarily push food towards the anus but also spreads it out for allowing the digestive enzymes to mix with it. Mixing or Segmentations contraction When a portion of small intestine becomes distended with chyme,stretching of the intestinal wall elicits localized cocentric contractions spaced at intervals along the intestine and lasting a fraction of minute.The contraction cause segmentation of the small intestine.They divide the intestine in to spaced segments that have the appearance of a chain.As one set of contraction relaxes a new set often begins,but the contraction this time occur mainly at new points between the previous contractions.Therefore the segmentation contraction chop the chyme two to three times per minute. The segmentation contractions become exceedingly weak when the excitatory activity of the enteric nervous system is blocked by the drug atropine. (Guyton pg # 786) While mixing contractions also propels food through the small intestine, its main function is to churn the chyme with intestinal enzymes and mechanically break down some particles.(Google) Propulsive Movements or contraction Chyme is propelled through the small intestine by peristaltic waves.These can occur in any part of small intestine ,and they move towards the anus at a velocity of 0.5 to 2.0 cm/sec,faster in the proximal intestine and slower in the terminal intestine.They normally are very weak and die out after traveling only 3 to 5 cm.This means that 3 to 5 hours are required for passage of chyme from the pylorus to the ileolic valve.(Guyton pg #787) These contractions are concentric meaning that they run around the intestine as illustrated in the diagram below. These spaced segments relax and constrict a number of times thereby à ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã¢â‚¬Å"choppingà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ã‚  the chyme and mixing it back and forth with enzymes, mucus, water and ions in the intestine. These contractions occur about 10 to 12 times per minute in the duodenum (first part) and jejunum (mid) of the small intestine and diminish to about 8 or 9 contractions per minute in the terminal ileum (end portion).(Google) Control of Movement through the Small Intestine A number of hormonal and nervous factors initiate and maintain peristalsis and mixing. Nerve impulses which travel throughout the small intestine are triggered by the gastroenteric reflex (refer to Defecation Reflex) and localized distention of the duodenum. These impulses are propagated via the enteric nervous system, mainly the myenteric plexus, which is the gutà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s own internal network of nerves. It is further regulated by impulses from the central nervous system via the vagus nerve and sympathetic trunk.. The   digestive hormones, cholecystokinin (CCK), gastrin and motilin increase intestinal motility while secretin decreases the activity. In addition, serotonin and insulin can increase motility while glucagon can decrease motility.(Google) Ileocecal Valve The ileocecal valve controls the entry of chyme into the colon and prevents backflow of fecal matter into the ileum of the small intestine.A principal function of the ileolic valve is to prevent backflow of fecal contents from the colon in to the small intestine. It has valve lips that closes when the pressure in the cecum builds up. In addition, the end portion of the ileum, just proximal to the ileocecal valve, has a muscular sphincter called the ileolic sphincter. This is constantly constricted and restricts the flow of chyme from ileum into the cecum unless appropriately stimulated to relax and thereby open. The ileocecal sphincter ensures that intestinal contents stay within the small intestine long enough for sufficient absorption of nutrients.(Guyton pg # 788) Motility disorders in small intestine Problems in the small intestine occur when food is blocked, unable to move, or contains bacteria that cannot be broken down by small intestine cells. Intestinal Dysmotility is a dysfunction that hampers peristalsis, or the contractions that move food forward. When food cannot move forward, cramps and headaches occur in the patient because the digestive process has been stopped unnaturally. Bacterial Overgrowth is a condition that leads to immediate expulsion in the small intestine. If there is an overload of bacteria, the small intestine cannot handle it, and stomach pains and vomiting occur. Cancer can strike the small intestine, although it usually is detected in other parts of the body first. Worms and parasites can occasionally affect small intestine health, although these can most often be removed by careful surgeons or specialized medicines.(Google) Movement in large intestine Movement of food through the large intestine is caused by smooth muscle contraction called peristalsis the best way to describe this is to imagine how a snake moves its abdominal muscles to move. As opposed to the more continuous peristalsis of the small intestines, faecal contents are propelled into the large intestine by periodic mass movements. These mass movements occur one to three times per day in the large intestines and colon, and help propel the contents from the large intestine through the colon to the rectum.(Google) Principal functions of colon are It absorbs water from indigestible food matter and then passes useless waste material from the body. It absorbs all the calcium. Water is added to undigested food to digest it easily.It absorbs water from indigestible food matter and then passes useless waste material from the body. Actually no digestion takes place in the large intestine this organ is almost entirely for water absorption. In the colon, the major process that takes place is the reabsorption of water.(Guyton pg # 788) Types of movements or contractions The movements still have characteristics similar to those of small intestine can be divided into mixing movements or Haustrations and propulsive movements or Mass movements. Mixing movement In the same manner the segmentation movements occur in the small intestine large circular contractions occur in the large intestine,about 2.5 cm of circular muscle contracts.At the same time longitudinal muscles contracts.These combined contractions cause the unstimulated portion of the large intestine to bulge outward in to bag like sacs called haustrations. Mass movements Much of the propulsions in the cecum and ascending colon results from the slow but persistent haustral contractions requiring as many as 8 to 15 hours to move the chyme from the ileolic valve through the colon while the chyme itself becomes fecal in quality a semisolid slush instead of semifluid.A seriesof mass movements usually persists for 10 to 30 minutes .then they cease but reurn perhaps a half day later.When they have forced mass of feces into the rectum the desire for defecation is felt.(Guyton pg #789) Another very important type of motility that occurs in the large intestine is the high amplitude propagating contraction (HAPC). These contractions only occur 6-8 times per day in healthy people, but they are extremely strong contractions, which begin in the first part of the large intestine and sweep around all the way to the rectum; they stop just above the rectum.(Google) Motility Disorders of the Large Intestine Constipation Constipation is usually described as infrequent bowel movements (less than 3 per week), passage of hard stools, and sometimes difficulty in passing stools. The sensations associated with constipation can include a constant feeling of needing to go, or a sensation of bloating or fullness. In children, constipation often leads to fecal incontinence. Diarrhea The symptoms of diarrhea are frequent, loose or watery stools, and a subjective sense of urgency. Patients with diarrhea also may worry about loss of control over bowel movements. An excessive number of high amplitude propagating contractions can be a cause of diarrhea Hirschsprungs disease Hirschspurngs disease is a rare congenital (a person is born with it) disorder that is caused by absence of nerve cells (ganglion) in the rectum and/or colon. Usually the problem involves only the bottom portion of the colon, but in some it involves the entire colon or even part of the small intestine. The part of the bowel that lacks nerve cells (aganglionic) cannot propel stool toward the anus, and therefore results in obstruction, severe constipation, or inflammation (enterocolitis). Although symptoms usually begin within a few days after birth, some people dont develop them until childhood or even adulthood. Irritable bowel syndrome (IBS) The term irritable bowel syndrome, or IBS, is used to describe a group of symptoms that occur together. These symptoms include abdominal discomfort or pain and altered bowel habit, either constipation or diarrhea. Some people have both constipation and diarrhea, just at different times. Bloating or distention of the abdomen is also common. IBS symptoms are believed to be caused partly by abnormal motility.(Google)

Biomechanics of Tyrannosaurus Rex :: Exploratory Essays Research Papers

Biomechanics of Tyrannosaurus Rex Do you remember sitting in the movie theatre as an 8 year old child watching Jurassic Park? The continuous action left your bones chilled and your frail youthful body stuck to the seat. But you couldn’t get enough of this movie because you knew that it was a privilege for you to see a rated R flick. But just when you thought that you could take no more, enormous Tyrannosaurus Rex flooded the screen running after a jeep going at least 50 miles per hour. The problem wasn’t that T-Rex looked fearsome but it was that he outran the jeep. In your mind you wondered how such an extremely large animal could move like the wind but you decided not to question it. As a kid you knew that a T-Rex couldn’t move that swift but just recently the scientific world began to catch on. Scientists have come to some very valuable conclusions through the study of biomechanics. Biomechanics is the application of the principles of mechanics to living systems, particularly those living systems that have coordinated actions. Unlike claims, dinosaurs can be analyzed through biomechanics because they move systematically. But the question still remains could Tyrannosaurus Rex run as fast as they say? Many people have attempted to answer this question, only few have come to a valid conclusion. The most famous study on the biomechanics of T-Rex was by Hutchison and Garcia. They discussed whether or not the short-armed T-Rex could run very fast considering its massive size. Through this hypothesis a model was created. The model designed by Hutchinson and Garcia used physics and biological equations to calculate the amount of leg muscle an animal needs to remain balanced during fast running. While running at great speeds an animal pushes against the ground in order to support itself. This also means that the animal exerts force proportional to its weight every time its foot hits the ground. As a result, the ground pushes back upwards on the leg with a vertical force. That vertical force, called a ground reaction force, is about 2.5 times body weight during fast running. Hutchinson and Garcia's model calculates the ground reaction force along with other necessary factors such as the length of limbs and stance to determine the amount of muscle mass that would be needed to maintain equilibrium. Biomechanics of Tyrannosaurus Rex :: Exploratory Essays Research Papers Biomechanics of Tyrannosaurus Rex Do you remember sitting in the movie theatre as an 8 year old child watching Jurassic Park? The continuous action left your bones chilled and your frail youthful body stuck to the seat. But you couldn’t get enough of this movie because you knew that it was a privilege for you to see a rated R flick. But just when you thought that you could take no more, enormous Tyrannosaurus Rex flooded the screen running after a jeep going at least 50 miles per hour. The problem wasn’t that T-Rex looked fearsome but it was that he outran the jeep. In your mind you wondered how such an extremely large animal could move like the wind but you decided not to question it. As a kid you knew that a T-Rex couldn’t move that swift but just recently the scientific world began to catch on. Scientists have come to some very valuable conclusions through the study of biomechanics. Biomechanics is the application of the principles of mechanics to living systems, particularly those living systems that have coordinated actions. Unlike claims, dinosaurs can be analyzed through biomechanics because they move systematically. But the question still remains could Tyrannosaurus Rex run as fast as they say? Many people have attempted to answer this question, only few have come to a valid conclusion. The most famous study on the biomechanics of T-Rex was by Hutchison and Garcia. They discussed whether or not the short-armed T-Rex could run very fast considering its massive size. Through this hypothesis a model was created. The model designed by Hutchinson and Garcia used physics and biological equations to calculate the amount of leg muscle an animal needs to remain balanced during fast running. While running at great speeds an animal pushes against the ground in order to support itself. This also means that the animal exerts force proportional to its weight every time its foot hits the ground. As a result, the ground pushes back upwards on the leg with a vertical force. That vertical force, called a ground reaction force, is about 2.5 times body weight during fast running. Hutchinson and Garcia's model calculates the ground reaction force along with other necessary factors such as the length of limbs and stance to determine the amount of muscle mass that would be needed to maintain equilibrium.

Reflecting on My College Experience :: Personal Reflection

When I first enrolled here at State University, I never thought I would ever be in the position to graduate. Finishing college was a huge goal growing up but it was also my biggest fear. But after three and a half years of dedication I plan to get my degree in the fall. Getting this far in college was not easy, it took encouragement from family, dedication, and assistance from others to reach this position. Many years ago I remember my parents telling me that in order for me to become successful a college education was a must. They always told me that if I wasn’t in school I could no longer live at home. Both of my parents attended college but neither of them finished. They did not want me to go down that same road because they really regret not getting their degrees. My grades in elementary school were poor because I had trouble paying attention to things that were not challenging. I tried to play sick just about every day but my parent were not falling for it. My favorite classes were gym, music, and art. Competing in sports is where I spent most of my time. The words of my parents and teachers went in one ear and out the other. â€Å"School just wasn’t interesting to me† My senior year of high school I decided to dedicate my self to school work. All I did was take school a little more seriously and pay attention. Before you know it I had made the honor roll for the first time and continue to make it the rest of the year. Finally the extra work was reflecting in my grades. My parents were glad to see that my education had some meaning. That summer after school I just wanted to find a job and start making some money. Going to college for anther four year was something I thought I could not handle. I final got a job at UPS unloading trucks. At first I thought how hard could it be? But every day I would come home exhausted from working in the heat. And then when I got tiny pay check, it hit me. From then on I decided that manual labor was something that I could not do the rest of my life and I could definitely not support a family on that income. A job behind a desk in the air conditioning was what I wanted.

Muslim views on wealth and poverty Essay

The topic wealth and poverty is very important in Islam. Humans naturally love wealth and possessions, but Muslims believe that all wealth is created and given to us by Allah and so it belongs to him. Humans can only work hard but any wealth that is given to them is from Allah. Because of this, Muslims believe wealth should be spent on family and also on those who are in need. What is poverty in Islam Muslims believe life is a test from Allah, and we can either choose to follow him or follow the path of Shaytan (Satan). Muslims believe nothing can happen to them that is outside the plans of Allah. Suffering and pain are part of his plans to test the faith of people. There are two different types of evil according to Hindus: Natural evil which is a result of natural processes. Death comes as a result of committing natural evil. And moral evil. Hindus believe that Hindus just need to commit moral evils such as incest, theft, adultery, lying and murder. They believe this comes from the law of karma. If a person suffers in this world, it is because of bad karma in a previous life. Muslims believe life is a test of obedience to Allah; therefore poverty is a test of patience from Allah. They belief that they are in a wining position because if they don’t have wealth, they are being rewarded for their patience. Non believers do bad things yet they live luxuriously, but Muslims do good and still are poor. This is because they believe that the aim in life is to obey Allah, and their patience will be rewarded, where as non believers, believe that the aim in life is to get as much wealth as possible, which takes them away from the path of Allah, as it says in the Qur’an verse â€Å"To Allah we belong and to Him is our return† (2:156). What is Wealth in Islam and how does Islam deal with it? The Muslim ummah is very important in Islam, as we should treat every Muslim as our brothers and sisters so everyone is responsible for one and other, helping the neighbors and being kind to each other. â€Å"O mankind! We made you from a single (pair) of a male and female, and made you into nations and tribes, that ye may know each other (not that you may despise each other) Allah has full knowledge and is well acquainted (with all things)† (49:13) Life is a test for the rich and he poor. The rich will usually have nice lives as Allah has blessed them, but they must not let greed take over their soul. â€Å"Riches are sweet and a source of blessing to those who acquire them in a way: but those who seek them out of greed are like people who eat but are never full†¦Ã¢â‚¬  (The Prophet S.A.W hadith). They must use their wealth in the right way and Allah is testing them. The wealthy should give charity and zakah and earn Halal money. The poor are tested in Islam by their patience. Muslims believe if you are patient then Allah will reward you. They also know that nothing in this life belongs to them; it all belongs to Allah so they should focus on their faith rather than their wealth. â€Å"and know that your possessions and your children are but a trail and that surely Allah is a mighty reward† (8:28) Allah has given us wealth and Muslims know that it doesn’t belong to them. The wealth is not ours; therefore, we should share Allah’s possessions with the poor. Muslims do this by giving charity, such as zakah, sadaqah, sadaqah jariyah etc. What is Zakah? Zakah is one of the pillars of Islam, in which we must give at least 2.5% of our income to the poor. It is compulsory to all Muslims who have enough money to pay zakah, they must have had the money for year, they cant be in debt, they cant be mental and they must be past the age of maturity. â€Å"And (in the daytime and at night) establish the prayer and pay Zakah and [for the cause of your religion and state] lend to Allah a befitting loan, and remember whatever good you send forth for yourselves you shall find it with Allah better than before and greater in reward.† (73:20) The Qur’an demands that individuals take material responsibility for poverty and suffering in the Muslim community (ummah). That is why the Qur’anic revelation above demands that each person give up a certain amount of material wealth to support the poor. We must give zakah to the poor, the indigent, the sick the blind, orphans, the suffering etc. The following table shows the rates of zakah: Wealth Amount Rate Cash in hand or bank Our value of 595g silver 2.5% Gold and silver 85g gold, 595 g silver 2.5% Trading goods Value of 595g sliver 2.5% Cows and buffaloes 30 1 Goats and sheep 40 1 Mining produce any 20% agricultural Per harvest 10% from rain watered land 5% from irrigated land camels Per 5 1 sheep or goat Zakah al Fitr? Zakat al fitr is given at the end of Ramadan, before the eid prayer. It is necessary for who ever is capable to give it. It is to purify your soul, make up for the errors committed during Ramadan and it is also to help the poor on the holy eid day. It is estimated that approximately 3 pounds should be given from each member of your family. Aqiqah? Seven days after the birth of the child comes the aqiqah . it is a celebration where friends and relatives to come and eat and the baby is named. During this celebration the babies’ hair is shaved and by tradition, the same weight of hair in gold or silver is given to the poor, other Muslims offer a sacrifice. The meat is often shared with the family, the visitors and the poor. Sadaqah? Not every one is rich so how can the poor give charity? Charity comes in many forms weather it is giving money to the poor, building a mosque or even smiling at someone. To clean the streets of hurtful things is also a charity. Every one in the world is capable of doing charity as Abu Dharr (may Allah be pleased with him) reported that the Prophet (S.A.W) said â€Å"there is no person who does not have the obligation of (doing) a charity every day that the sun rises.† He also said â€Å"smiling in the face of your brother is a charity†¦ and pouring out from your bucket into your brother’s bucket is a charity.† Sadaqah jariyah Sadaqah is on going charity. The reward for this type of charity benefits the donor even after they have passed away for as long as people receive the benefit from the donor’s charity. Forms of charity can be many things such as providing a well for clean water or even building a hospital. The prophet (S.A.W) said â€Å"when a man dies his action comes to an end except for three: an ongoing charity, knowledge that benefits others and pious offspring who pray for him† Riba/Interest Riba is the Arabic term used for usury. In Islamic terminology interest means effortless profit or that profit which comes free from compensation or that extra earning that is free of exchange. Riba is haram in Islam. The reason for this is because it is concerned a form of injustice, and exploitation. The economy today is debt based, and only does risk transfer, where as the Islamic economy is asset-based and doe risk sharing, it is all about fairness to all parties. The prophet (S.A.W) said † a dirham of usury a man devours with knowledge is greater than thirty six fornications† and it is also reported that he said â€Å"cursed the devourer of usury, its payer, its scribe and its two witnesses, and he said that they are equal (in sins).† Conclusion In conclusion wealth and poverty are very important matters in Islam. As Muslims we should know that life is given to us by Allah, therefore every thing in or possession belongs to Him so we must share our wealth. It is our duty as Muslims to help the ummah, and giving zakah and sadaqah will pure us from our greed and help our ummah. Also everyday friendly gestures such as smiling, helping can be a form of charity so you don’t ever need wealth to give charity.

Customer’s Adoption of Mobile-Commerce a Study on Emerging Economy

International Journal of e-Education, e-Business, e-Management and e-Learning, Vol. 1, No. 3, August 2011 Customer’s Adoption of Mobile-Commerce A Study on Emerging Economy Rahmath Safeena, Nisar Hundewale, and Abdullah Kamani Abstract—Today, mobile communication technologies provide immense additional scope for consumers’ banking transactions due to their always-on functionality and the option to access bank’s facilities anytime and anywhere. Mobile banking is a subset of electronic banking which underlies not only the determinants of the banking business but also the special conditions of mobile commerce.It is the latest and most innovative service offered by the banks. But not enough study has been done to known regarding how customers perceive and evaluate electronically delivered mobile banking services. The study considers five factors perceived usefulness, perceived ease of use, subjective norm, consumer awareness about mobile banking and perceived risks associated with mobile banking. This study also points out that these factors have a strong and positive effect on customers to accept mobile banking system. Index Terms—m-commerce, mobile banking; perceived usefulness, ease of use, risk, awareness, subjective norm.I. INTRODUCTION The proliferation of, and rapid advances in, technology-based systems, especially those related to the internet, are leading to fundamental changes in how companies interact with customers [1-3]. Mobile phone usage has spread in a very broad manner both in developing and developed countries. With mobile communications already as a prime case for leapfrogging traditional infrastructure, mobile banking (M-Banking) has great potential for extending the provision of financial services to unbanked people through a technology that is both familiar and widespread.One of the first commercial applications of the mobile commerce was mobile banking (m-banking) [4], [5]. The rapid growth of mobile applica tions has given rise to a new term: m-commerce. M-commerce is defined as the application of wireless communications networks and devices to the execution of transactions with monetary value – either direct or indirect [6]. As the number of mobile phone users is growing, purchasing products and services using mobile phones and other mobile devices are also increasing; also the use of Mobile Banking is still in initial stages and more research in this field is needed [7].Internet banking and mobile banking (m-banking) has become the self-service delivery channel that allows banks to provide information and offer services to their customers with more convenience via the web services technology. A key component of many initiatives is the implementation of Customer Relationship Management (CRM) software [8]. Many companies in the financial services sector have been quick to implement Internet capabilities, and electronic service is becoming a viable option for interaction between financial service providers and their customers [9].Customer satisfaction and customer retention are increasingly developing into key success factors in e-banking [2]. Technology, in particular, has been increasingly employed in service organizations to enhance customer service quality and delivery, reduce costs, and standardize core service offerings [1], [9-11]. Mobile banking service allows customers to manage their accounts with ease. Mols et al. , [12] stated that the diffusion of electronic banking is more determined by customer acceptance than by seller offerings.Not enough is known regarding how customers perceive and evaluate electronically delivered services. Lee and Lin [10] have also recently highlighted the need for further research to measure the influence of e-service on customer-perceived service quality and satisfaction [1]. This study considers the five factors perceived usefulness, perceived ease of use, subjective norm, consumer awareness about mobile banking and perceived risks associated with mobile banking. Half of the people that have tried mobile banking services will not become active users.Highly publicized cases involving major security failures might have contributed to the public’s concern and lack of acceptance of mobile banking. The present study aims at examining the impact of perceived usefulness, perceived ease of use, subjective norm, and consumer awareness on mobile banking and perceived risk on the acceptance of mobile banking by the consumers. II. MOBILE BANKING With mobile commerce or m-commerce technology, consumers can use mobile phones, Personal Digital Assistant (PDA) and laptop computers to access the internet, send and receive messages and make transactions at ny time from any places without having tied to a particular location [13]. Mobile banking is a subset of electronic banking which underlies not only the determinants of the banking business but also the special conditions of mobile commerce. Mobile Ban king has been gaining increasing popularity amongst various sections of the society for past few years, having recovered from the shock of the dot-com burst [14]. Mobile Banking refers to provision and availment of banking- and financial services with the help of mobile telecommunication devices.The scope of offered services may include facilities 228 Manuscript received July 12; revised July 25, 2011. Rahmath Safeena, Nisar Hundewale, Abdullah Kamani, are College of Computers and Information Technology, Taif University, Taif, Saudi Arabia (e-mail:safi. [email  protected] com,e-mail:n. [email  protected] edu. sa,e-mail:abd ullah. [email  protected] edu. sa) International Journal of e-Education, e-Business, e-Management and e-Learning, Vol. 1, No. 3, August 2011 to conduct bank and stock market transactions, to administer accounts and to access customized information [15].With mobile technology, banks can offer services to their customers such as doing funds transfer while trav elling, receiving online updates of stock price or even performing stock trading while being stuck in traffic. Smart phones and 3G connectivity provide some capabilities that older text message-only phones do not. The convergence of mobile communications and distributed networked computing has provided the foundation for the development of a new channel of electronic business, mobile business [15].Mobile business (m-business) is defined as the use of the mobile information technologies, including the wireless Internet, for organizational communication and coordination, and the management of the firm [16]. M-Banking is a term used for performing balance checks, account transactions, payments, credit applications etc. via a mobile device such as a mobile phone or Personal Digital Assistant (PDA). It is the convenient, simple, secure, anytime and anywhere banking. Many new e-commerce applications will be possible and significantly benefit from emerging ireless and mobile networks. Thes e applications can collectively be termed wireless e-commerce or mobile commerce [17]. The earliest mobile banking services were offered via SMS. With the introduction of the first primitive smart phones with WAP (wireless application protocol) support enabling the use of the mobile web in 1999, the first European banks started to offer mobile banking on this platform to their customers [15]. SMS Banking is a Mobile technology that allows you to request and receive banking information from your bank on your mobile phone via SMS [18].WAP banking is another form of the E-banking that enables the user to communicate interactively with the bank, for which client uses only GSM mobile phone with WAP service. With its options and the method of controlling WAP banking reminds an easy form of Internet banking. WAP is a universal standard for bringing Internet-based content and advanced value-added services to wireless devices such as phones and PDAs [19]. III. CONSUMER ATTITUDE TOWARDS M-BAN KING Technological innovations are having significant importance in human general and professional life. This era can safely be attributed as technology revolution.The quick expansion of information technology has imbibed into the lives of millions of people. Rapid technology advancements have introduced major changes in the worldwide economic and business atmosphere [20]. Research on consumer attitude and adoption of mobile banking showed there are several factors predetermining the consumer’s attitude towards online banking such as person’s demography, motivation and behavior towards different banking technologies and individual acceptance of new technology. It has been found that consumer’s attitudes toward online banking are influenced by the prior experience of computer and new technology [21].The adoption of electronic banking forces consumers to consider concerns about password integrity, privacy, data encryption, hacking, and the protection of personal i nformation [22]. Electronic banking requires perhaps the most consumer involvement, as it requires the 229 consumer to maintain and regularly interact with additional technology (a computer and an Internet connection) [23]. Consumers who use e-banking use it on an ongoing basis and need to acquire a certain comfort level with the technology to keep using it [24]. Customer adoption is a recognized dilemma for the strategic plans of financial institutions.Several studies have investigated why individuals choose a specific bank. Important consumer selection factors include convenience, service facilities, reputation and interest rates [25], [26]. According to Delvin [27], customers have less time to spend on activities such as visiting a bank and therefore want a higher degree of convenience and accessibility. The service-quality attributes that the Internet banks must offer to induce consumers to switch to online transactions and keep using them are perceived usefulness, ease of use, reliability, responsiveness, security, and continuous improvement [28].In another study by [29], they found that individual expectations regarding accuracy, security, network speed, user-friendliness, and user involvement and convenience were the most important quality attributes in the perceived usefulness of Internet-based e-retail banking. The crucial factors that affect an individual’s decision to use or not to use online services the age, the difficulties of using the Internet, fear of changes in banking sector due to technological development and lack of information concerning products and services provided to customers through electronic delivery channels.Factors such as speed of transactions or the cost of using the Internet have little impact on an individual’s final decision [30]. In the study by [1], revealed six composite dimensions of electronic service quality, including the provision of convenient/accurate electronic banking operations; the accessibility and reliability of service provision; good queue management; service personalization; the provision of friendly and responsive customer service; and the provision of targeted customer service. Perceived usefulness, security and privacy are the main perusing factors to accept online banking system [20].According to a study WAP, GPRS and 3G features from mobile devices are of no significance or influence in the adoption of e-banking services [31]. IV. RESEARCH MODEL AND HYPOTHESES Perceived usefulness and perceived ease of use are the two components of Technology Acceptance Model (TAM). According to [32],†perceived usefulness is the extent to which a person believes that using a particular system will enhance his or her performance, while perceived ease of use is the extent to which a person believes that using a particular system will be free of effort†.TAM has been widely used by information system researcher; there is a common agreement among them that the model is val id in predicting the individual’s acceptance of new technologies [33-36]. Perceived usefulness and perceived ease of use is significant factors affecting acceptance of an information system or new technologies. Prior research has empirically found positive relationship between perceived ease of use and perceived usefulness as critical factors on the use of e- banking [31], [37-39]. Hence an application perceived to be useful International Journal of e-Education, e-Business, e-Management and e-Learning, Vol. , No. 3, August 2011 perceived to be easier to use than another is more likely to be accepted by users. By applying these into online banking context we hypothesize: H1: Perceived usefulness has a positive effect on intention to adopt and use MB. H2: Perceived ease of use has a positive effect on intention to adopt and use MB Adoption is the acceptance and continued use of a product, service or idea. According to [40], [41], consumers go through â€Å"a process of knowled ge, persuasion, decision and confirmation† before they are ready to adopt a product or service.The adoption or rejection of an innovation begins when â€Å"the consumer becomes aware of the product†. Consumers will seek out services which offer the best value for money. Hence, for adoption of mobile banking, it is necessary that the banks offering this service make the consumers aware about the availability of such a product and explain how it adds value relative to other products of its own or that of the competitors. An important characteristic for any adoption of innovative service or product is creating awareness among the consumers about the service/product [40].The amount of information consumers have about online banking has been identified as a major factor impacting the adoption. According to [40], while the use of online banking services is fairly new experience to many people, low awareness of online banking is a major factor in causing people not to adopt on line banking. In an empirical study of Australian consumers found that consumers were unaware about the possibilities, advantages/disadvantages involved with online banking. Hence, we posit that:H3: Awareness about MB has a positive effect on intention to adopt and use MB Perceptions of risk are a powerful explanatory factor in consumer behavior as individuals appear to be more motivated to avoid mistakes than to maximize purchasing benefits [42]. The construct Perceived Risk reflects an individual’s subjective belief about the possible negative consequences of some type of planned action or behavior, due to inherent uncertainty. Pavlou [43] refers to perceived system risk as the overall amount of uncertainty perceived by an organization in a particular purchase situation.The Perceived Risk associated with online transactions may reduce perceptions of behavioral and environmental control, and this lack of control is likely to negatively influence e-commerce usage intentions [ 44]. Similar is with m-commerce applications. Diffusion of innovation literature is often silent on perceived risk as a factor influencing the diffusion of an innovation, despite adoption behavior often being a process of dealing with the uncertainty about incorporating an innovation into ongoing practice [45].Services are inherently more risky than products and that the major reason for this is the higher levels of uncertainty which are associated with services [42], [46], [47]. Polatoglu and Ekin [48] also found that perceived risk was one of the major factors affecting consumer adoption, as well as customer satisfaction of mobile banking services. Perceived risk usually arises from uncertainty. Hence we hypothesize: H4: Perceived risks have a negative impact on intention to adopt and use MB. Subjective norm is the perceived social pressure to engage 230 or not to engage in a behavior.Subjective norm is determined by the total set of accessible normative beliefs concerning the exp ectations of important referents [49]. It is the person’s perception that most people who are important to him think he should or should not perform the behavior in question [50]. individual often respond to social normative influences to establish a favorable image within a reference group. Moore and Benbasant define image as the degree to which use of an innovation is perceived to enhance one’s status in social system [51]. H5: Subjective norm has a positive effect on intention to adopt and use MB.RESEARCH METHODOLOGY Perceived usefulness Perceived ease of use Awareness Perceived risk Subjective Norm Fig. 1. RESEARCH MODEL Mobile Banking Adoption The key intention of this paper is to evaluate those factors that manipulate the nature of customers towards mobile banking and their growing tendency towards the online financial institutions. A survey instrument in the form of questionnaire was developed through data collected from previous studies on acceptance of mobile banking. We constructed several questions in the questionnaire based on the objectives of the research.SPSS 12 package was used for analysis. Likert scale is used in order to identify the respondents’ perceptions towards mobile banking adoption. During the interviews we sought general information from the managers about mobile banking and asked them to discuss the reasons for undertaking mobile banking and to highlight mobile banking development challenges. We also asked them to discuss the issues relevant to the future of the initiative. The questionnaires were based on customers’ intention to adopt mobile banking. Sample Convenience sampling method was used.It is a type of non-probability sampling which involves the sample being drawn from that part of the population which is close to hand, i. e, sample population selected because it is readily available and convenient. The reasons of using this sampling type are twofold. First, it offers an easy way to obtain the ra w data for the further analysis. Second, it saves times and costs since the respondents can be randomly selected. Choosing this campus is because of two reasons. First, those business and economics student are revealed with the knowledge of applied business and economics.At the same time, they are equipped with the knowledge of computer science, where the concept of mobile banking is not an alien for these students. Second, it was found that there is no study ever conducted in International Journal of e-Education, e-Business, e-Management and e-Learning, Vol. 1, No. 3, August 2011 the campus, it leaves a motivation to the research to perform a study in order to investigate the students’ adoption for mobile banking in the near future. Table 1 shows the profile of the respondents. The sample shows that the number of male (78. 84%) respondents is higher than the number of female (21. 15%) respondents.The sample shows that the largest age group that responded was from 20 to 30 ye ars of age (82. 7%), followed by age 31 to 40 (11. 5%), then 41 to 50 (03. 8%) and >50 (1. 9%). In the education background more than 55% of the respondents were postgraduate students and more than 28% were graduate students and 11. 5% were PhD students. TABLE I: PROFILE OF THE RESPONDENTS Items No. of Respondent 42 Male 11 Female 20-30 43 31-40 6 41-50 2 >50 1 Graduate 15 Postgraduate 29 PhD 6 Other 2 Factor loading values were obtained using varimax rotation. According to the above table, most of the factor loading for each instrument exceeded 0. , meeting the essentially significant level of convergent validity. Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. Rotation converged in 6 iterations. Using eigenvalue greater than 1 as a selection criterion. Each has cumulative frequency of 21. 11, 43. 16, 52. 85, 58. 55 and 69. 94 percent respectively. These factors accounted for 69% of the variance and the factor loading were greate r than 0. 6. Hence the results show that H1, H2, H3, H4 and H5 are confirmed. The results are consistent and are supported by previous studies.TABLE II: RELIABILITY TEST Determinants No. of items PU 7 PEU 5 AW 7 PR 6 SN 2 Reliability 0. 834 0. 760 0. 836 0. 600 0. 778 Demographics Gender Age group Education Percent 78. 84 21. 15 82. 7 11. 5 3. 8 1. 9 28. 8 55. 8 11. 5 3. 8 V. DISCUSSION AND FINDINGS Although mobile banking provides flexibility in performing financial transaction, fast and easy, however individuals are still reluctant to adopt the system because of several reasons. First, the security and privacy are two elements in the perceived risk. Without a proper knowledge of the system, individuals are not interested to test the system.Perceived usefulness, ease of use and consumer awareness has positive impact on the intention to adopt mobile banking while perceived risk has negative impact on it. When online banking is perceived as useful, customer’s intention to adop t it would be greater. Likewise bank customers are likely to adopt mobile banking when it is easy to use. Social influence has positive effect on the use of mobile technology as the individuals think that using the advanced technology will improve his image and status in the society and also it improves his performance.This shows that bank customers anchor their online banking adoption intention to the beneficial outcomes and ease of use process of the system. This finding is particularly important for managers as they decide how to allocate resources to retain and expand their current customer base. However, building a risk-free online transaction environment is much more difficult than providing benefits to customers. Further, the research instrument was tested for reliability using Cronbach’s coefficient alpha estimate. The Cronbach’s alpha values for all dimensions range from 0. 60 to 0. 93, exceeding the minimum alpha of 0. [52], thus the constructs measures are d eemed reliable. Principal component factor analysis with a varimax rotation was conducted. The aim of factors analysis is to confirm the construct validity of the scales could be performed adequately by using principle component analysis. In order to reach this, the minimum factor loading of 0. 6 on its hypothesized constructs is proposed by Nunnally [53]. A number of analyses were conducted for factors analysis. 231 PU PU1-0. 680 PU2-0. 681 PU3-0. 761 PU4-0. 827 PU5-0. 664 PU6-0. 735 PU7-0. 647 TABLE III: FACTOR LOADING SN PEU AW PR PEU1-0. 558 AW1-0. 50 PR1-0. 833 SN1-0. 901 PEU2-0. 577 AW2-0. 711 PR2-0. 658 SN2-0. 886 PEU3-0. 537 AW3-0. 658 PR3-0. 759 PEU4-0. 569 AW4-0. 600 PR4-0. 650 PEU5-0. 824 AW5-0. 662 PR5-0. 679 AW6-0. 662 PR6-0. 741 AW7-0. 658 Code PU1 PU2 PU3 PU4 PU5 PU6 PU7 PEU1 PEU2 PEU3 PEU4 PEU5 AW1 AW2 AW3 AW4 AW5 AW6 AW7 PR1 PR2 PR3 PR4 PR5 PR6 SN1 SN2 TABLE IV: FACTOR EXPLANATIONS. Statements MB gives flexibility to conduct banking business 24 hours/day MB transact ions save more time. MB makes it easier for me to do my banking. MB helps me to know the state of my account faster. MB provides me prompt and efficient services.MB provides systems to give appropriate feedback. MB gives the joy of controlling my financial transactions. Learning to use MB was easy for me. Instructions in the MB system are clear and understandable. I find MB system easy to use. MB has more flexible ways to search for information. I feel that user-friendliness of the MB website is important. I think that I am aware about the benefits of MB I think that I have received enough information about MB. I will frequently use MB in the future. I will strongly recommend others to use MB. I think that using the new MB service is beneficial for me.I have positive perception about using the MB service. MB is compatible to my banking needs. MB will allow unauthorized person to access personal information. MB provides accurate, relevant and up to date information. MB has the chance of data loss and fraud. MB needs expertise and training. MB has inadequate information on the website and less operational reliability. I trust the ability of MB to protect my privacy. People who are important to me think that I should use MB facilities People who influence my behavior think I should use the MB. International Journal of e-Education, e-Business, e-Management and e-Learning, Vol. , No. 3, August 2011 VI. CONCLUSION The result of this study shows that perceived usefulness, perceived ease of use, subjective norm, consumer awareness and perceived risk are the important determinants of mobile banking adoption. This study meets the desired objective; but it suffers from one setback. Study concludes that majority of customers are accepting online banking because of many favorable factors. Analysis concluded that usefulness, ease of use, subjective norm, awareness and risks related to it are the main perusing factors to accept online banking system.These factors have a stro ng and positive effect on customers to accept mobile banking system. The relatively small size of the sample limits generalization of the outcome of the study. The study is concentrated on a particular location and hence the result may vary with location and the demography of the people. Similar study can be conducted in other colleges and universities and results can be compared. REFERENCES [1] E. E. Ibrahim, M. Joseph, and K. I. N. Ibeh, â€Å"Customers’ Perception of Electronic Service Delivery in the Uk Retail Banking Sector,† International Journal of Bank Marketing, vol. 4, no. 7, pp. 475-493, 2006. H. H. Bauer, M. Hammerschmidt, and T. Falk, â€Å"Measuring the Quality of E-Banking Portals,† International Journal of Bank Marketing, vol. 23, no. 2, pp. 153-175, 2005. A. Parasuraman and G. M. Zinkhan, â€Å"Marketing To and Serving Customers through the Internet: An Overview and Research Agenda,† Academy of Marketing Science Journal, vol. 3, no. 4, pp . 286-295, 2002. S. J. Barnes and B. Corbitt, â€Å"Mobile Banking: Concept and Potential,† International Journal of Mobile Communications, vol. 1, no. 3, pp. 273-288, 2003.T. Laukkanen and J. Lauronen, â€Å"Consumer Value Creation in Mobile Banking Services,† International Journal of Mobile Communications, vol. 3, no. 4, pp. 325-338, 2005. R. Clarke, â€Å"Roger Clarke’s ‘Research in e-Business’,† Roger Clarke’s Web-Site, 2001. [Online]. Available: [Accessed: http://www. rogerclarke. com/EC/EBR0106. html. 04-Apr-2010]. S. Barati and S. Mohammadi, â€Å"An Efficient Model to Improve Customer Acceptance of Mobile Banking,† in Proceedings of the World Congress on Engineering and Computer Science, San Francisco, CA, 2009, vol. . J. Peppard, â€Å"Customer Relationship Management (CRM) in Financial Services,† European Management Journal, vol. 18, no. 3, p. 312–327, 2000. S. Rotchanakitumnuai and M. Speece, â€Å"Corp orate Customer Perspectives on Business Value of Thai Internet Banking,† Journal of Electronic Commerce Research, vol. 5, no. 4, pp. 270-286, 2004. G. Lee and H. Lin, â€Å"Customer Perceptions of E-Service Quality in Online Shopping,† International Journal of Retail & Distribution Management, vol. 33, no. 2, pp. 161-176, 2005. S. Gounaris, S. Dimitriadis, and V.Stathakopoulos, â€Å"Antecedents of Perceived Quality in the Context Internet Retail Stores,† Journal of Marketing Management, vol. 21, no. 7-8, pp. 669-700, 2005. N. Mols, P. Bukh, and J. Neilsen, â€Å"Distribution Channel Strategies in Danish Retail Banking,† International Journal of Bank Marketing, vol. 27, no. 1, pp. 37-47, 1999. J. Sreenivasan and M. N. M. Noor, â€Å"A Conceptual Framework on Mobile Commerce Acceptance and Usage Among Malaysian Consumers: The Influence of Location, Privacy, Trust and Purchasing Power,† WSEAS Transactions on Information Science and Applications, vol. 7, no. 5, pp. 661-670, 2010. R. S.Tiwari, Buse, and C. Herstatt, â€Å"Mobile Services in Banking Sector: The Role of Innovative Business Solutions in Generating Competitive Advantage,† presented at the International Research Conference on Quality, Innovation and Knowledge Management, 2007, pp. 886-894. [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] [13] [14] [15] R. S. Tiwari and Buse, The Mobile Commerce Prospects: A Strategic Analysis of Opportunities in the Banking Sector. Hamberg University Press, 2007. [16] E. Scornavacca and S. J. Barnes, â€Å"M-Banking Services in Japan: A Strategic Perspective,† International Journal of Mobile Communications, vol. 2, no. , pp. 51-66, 2004. [17] U. Varshney and R. Vetter, â€Å"A Framework for the Emerging Mobile Commerce Applications,† presented at the 34th Annual Hawaii International Conference on System Sciences, Hawaii, US, 2004, p. 10. [18] Rotimi, Oludele, and Bamidele, â€Å"SMS Banking Services: A 21st Century Innovation in Banking Technology,† Journal of Issues in Informing Science and Information Technology, vol. 4, pp. 227-234, 2007. [19] S. J. Barnes, â€Å"Provision of Services Via the Wireless Application Protocol: A Strategic Perspective,† Electronic Markets, vol. 12, no. 1, pp. 14-21, 2002. [20] T. M. Qureshi, M. K. Zafar, and M. B.Khan, â€Å"Customer Acceptance of Online Banking in Developing Economies,† Journal of Internet Banking and Commerce, vol. 13, no. 1, 2008. [21] S. Laforet and X. Li, â€Å"Consumers’ attitudes towards online and mobile banking in China,† International Journal of Bank Marketing, vol. 23, no. 5, pp. 362-380, 2005. [22] Benamati and Serva, â€Å"Trust and Distrust in Online Banking: Their Role in Developing Countries,† Information Technology for Development, vol. 13, no. 2, pp. 161-175, 2007. [23] M. K. Jane, J. M. Hogarth, and M. A. Hilgert, â€Å"The Adoption of Electronic Banking Technologies by US Consumers,â €  International Journal of Bank Marketing, vol. 2, no. 4, pp. 238-359, 2004. [24] L. J. Servon and R. Kaestner, â€Å"Consumer Financial Literacy and the Impact of Online Banking on the Financial Behavior of Lower-Income Bank Customers,† The Journal of Consumer Affairs, vol. 42, no. 2, pp. 271-395, 2008. [25] C. Kennington, J. Hill, and A. Rakowska, â€Å"Consumer Selection Criteria for Banks in Poland,† International Journal of Bank Marketing, vol. 14, pp. 12-21, 1996. [26] M. Zineldin, â€Å"Bank Strategic Positioning and Some Determinants of Bank Selection,† International Journal of Bank Marketing, vol. 14, 1996. [27] J.Delvin, â€Å"Technology and Innovation in Retail Banking Distribution,† International Journal of Bank Marketing, vol. 13, pp. 19-25, 1995. [28] Z. Liao and M. T. Cheung, â€Å"Measuring Customer Satisfaction in Internet Banking; a Core Framework,† Communications of the ACM, vol. 51, no. 4, pp. 47-51, 2008. [29] Z. Liao and M . T. Cheung, â€Å"Internet-based E-Banking and Consumer Attitudes: An Empirical Study,† Information & Management, vol. 39, pp. 282-295, 2002. [30] M. Mavri and G. Ioannou, â€Å"Consumers’ Perspectives on Online Banking Services,† International Journal of Consumer Studies, vol. 30, no. , pp. 552-560, 2006. [31] W. -C. Poon, â€Å"Users’ Adoption of E-Banking Services: The Malaysian Perspective,† Journal of Business and Industrial Marketing, vol. 23, no. 1, pp. 59-69, 2008. [32] F. D. Davis, â€Å"Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology,† MIS Quarterly, pp. 319-340, 1989. [33] W. J. Doll, A. Henddrickson, and X. Deng, â€Å"Using Davis’s Perceived Usefulness and Ease of Use Instruments for Decision Making: A Confirmation and Multi-Group Invariance Analysis,† Decision Science, vol. 29, no. 4, pp. 839-869, 1998. [34] W. C. Chin and P. A.Todd, â€Å"On the use, usefulness and ease of use of structural equation modeling in MIS research: A note of caution,† MIS Quarterly, vol. 19, no. 2, pp. 237-246, 1995. [35] A. H. Segars and V. Grover, â€Å"Re-Examining Perceived Ease of Use and Usefulness: A Confirmatory Factor Analysis,† MIS Quarterly, vol. 17, pp. 517-525, 1993. [36] D. Adams, R. R. Nelson, and P. A. Todd, â€Å"Perceived usefulness, ease of use and Usage of Information Technology: A replication,† MIS Quarterly, vol. 16, no. 2, pp. 227-248, 1992. [37] V. Venkatesh and F. D. Davis, â€Å"A Model of the Antecedents of Perceived Ease of Use: Development and Test,† Decision Sciences, vol. 7, no. 3, pp. 451-481, 1996. [38] W. Hong, J. Y. L. Thong, W. M. Wong, and K. Y. Tam, â€Å"Determinant of User Acceptance of Digital Libraries: An Empirical Examination of Individual Differences and System Characteristics,† Journal of Management information Systems, vol. 18, no. 3, pp. 97-124, 2001. 232 International Journal of e-Educatio n, e-Business, e-Management and e-Learning, Vol. 1, No. 3, August 2011 [39] P. Y. K. Chau, â€Å"Influence of Computer Attitude and Self-Efficacy on It Usage Behavior,† Journal of End User Computing, vol. 13, no. 1, pp. 26-33, 2001. [40] M.Sathye, â€Å"Adoption of Internet banking by Australian consumers: an empirical investigation,† International Journal of Bank Marketing, vol. 17, no. 7, pp. 324-334, 1999. [41] E. M. Rogers and F. Shoemaker, Communications in Innovation. New York: Free Press, 1971. [42] V. -W. Mitchell, â€Å"Consumer perceived risk: conceptualizations and models,† European Journal of Marketing, vol. 33, no. 1/2, pp. 163-195, 1999. [43] P. A. Pavlou, â€Å"Consumer acceptance of electronic commerce: Integrating trust and risk with the Technology Acceptance Model,† International Journal of Electronic Commerce, vol. , no. 3, pp. 101-134, 2003. [44] z Belkhamza and S. A. Wafa, â€Å"The Effect of Perceived Risk on the Intention to Use E- commerce: The Case of Algeria,† Journal of Internet Banking and Commerce, vol. 14, no. 1, 2009. [45] L. F. Andrews and M. V. Boyle, â€Å"The influence of communication sources on perceived risk about purchasing online,† presented at the International Conference on Qualitative Research in IT & IT in Qualitative Research, Brisbane, Australia, 2004. [46] V. -W. Mitchell and M. Greatorex, â€Å"Risk perception and reduction in the purchase of consumer services. † The Service Industries Journal, vol. 13, no. 4, pp. 179-200, 1993. [47] V. -W. Mitchell and M. Greatorex, â€Å"Perceived risk and risk reducing strategies across product classification,† Oxford, 1990. [48] V. N. Polatoglu and S. Ekin, â€Å"An Empirical Investigation of the Turkish Consumer’s Acceptance of Internet Banking Services,† International Journal of Bank Marketing, vol. 19, no. 4, pp. 156-165, 2001. [49] I. Ajzen, â€Å"From Intentions to Actions: A Theory of Planned Behavior . ,† in Action-Control: From Cognition to Behavior, J. Kuhl and J. Beckmann, Eds.Heidelberg: Springer, 1985, p. 11–39. [50] M. Fishbein and I. Ajzen, Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Addison Wesley, Reading, MA, 1975. [51] V. Venkatesh and F. D. Davis, â€Å"A Theoretical Extension of the Technology Aceptance Model: Four Longitudinal Field Studies,† Management Science, vol. 46, no. 2, pp. 186-204, 2000. [52] J. F. Hair, R. E. Anderson, R. L. Tatham, and W. C. Black, Multivariate Data Analysis. Upper Saddle River,NJ: Prentice Hall, 1998. [53] J. C. Nunnally, Psychometric Theory. New York: McGraw-Hill, 1978. 233